VionicWomens Ramona Heels
Product details
Web ID: 2662424419 reviewssorted by Newest
No email reply to help
Purchased normal size but too big. Emailed bionic to ask if I can exchange for smaller size but no one replies. They are cute and I suspect comfortable.
Customer review from vionicshoes.com
Response from vionicshoes.com
We appreciate your feedback on the Ramona Block Heel Pump. If you have any questions or concerns, please call our Vionic Shoes.com Consumer Care Department at 1-800-695-8637. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Orthopedic uncomfortable arch
The arch in this shoe felt very uncomfortable to me. The front of the shoe was too narrow & the heel was too wide & kept slipping off my foot. I love Vionic shoes & was very excited to see a dress orthopedic shoe with a heel.
Did not fit well
Uncomfortable across the achilles.
Cute shoe, I wish these would work for me, but I realized as soon as I put them on, I would not be able to wear them as the elastic at the back cuts right across my tendon and is painful.
Customer review from vionicshoes.com
Response from vionicshoes.com
We appreciate you taking the time to leave a review for the Ramona Block Heel Pump. Please know that we do take your feedback seriously and have conveyed your message to the appropriate party in hopes that we can improve. Thank you for reaching out.
Fit ok
Ok but sizing is a problem ! Only full size no half sizes
Customer review from vionicshoes.com
Response from vionicshoes.com
We are so sorry for any disappointment caused by the available sizes for the Ramona Block Heels. We understand your concern. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, you can find our contact details from this link, https://www.vionicshoes.com/contact-vionic-support. Thank you for your feedback.
Comfy and casual
So comfy perfect casual sandal can dress up or down and walk for hours!
Recommends this product
Customer review from vionicshoes.com
Fabric the problem
First disappointment with vionic. The fabric was thinner than apoeared in ad and wrinkled in idd places.
Customer review from vionicshoes.com
Response from vionicshoes.com
We value your feedback on the Ramona Block Heel Pump and apologize for the disappointment. We have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://uat.vionicshoes.com/contact-vionic-support
Not the best fit
I'm not sure what it is about these shoes but they're not comfortable and they look matronly on. Unfortunately they are not returnable because they were on sale. Beware when purchasing items on sale. In this case, not the usual comfort and style I'm used to from Vionic
Customer review from vionicshoes.com
Response from vionicshoes.com
Thank you for writing a review for Ramona Block Heel Pump. We are sorry to hear the shoes were not as comfortable as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Vionic Consumer Care Department at info@vionicshoes.com or call us at 1-800-832-9255 .Thank you for your review.